Terms & Conditions

The website www.azureart.pt is an online store of exclusive and original products, with the Azure brand.

All contents of this online store are the property of the Azure brand and are protected by intellectual property law.

Expedition 
All orders are sent via Correios de Portugal (CTT)
by Registered Mail. Once payment is confirmed for orders, shipping is usually done within 1/7 business days if the product is available.

If it isn’t possible to ship within this period due to out of stock or other reasons of force majeure, customers will be informed of the expected delivery period. Shipping by Registered Mail in the territory of Portugal normally takes 1 or 2 business days to be delivered, in the territory outside Portugal it takes 7 to 15 days to arrive.

Custom Orders 
All custom product orders have a longer than normal completion and shipping time that varies depending on the order. In these cases, it is convenient to contact us in advance for an estimate of the delivery time of the order.


Returns 
Due to the customizable nature of our products and taking into account that each order is unique, we do not accept returns, except for defective products. Cancellations are only accepted within 48 hours after payment


Stock Break 

Customers will be refunded the full amount of items that cannot be shipped due to out of stock.

VAT exemption
There is VAT exemption on products in the Azure store based on Article 13. Please note that any VAT exemption granted is subject to applicable laws and regulations and may be subject to change at any time.